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Our Samsung front loading dryer, which is less than 1 year old, stopped heating. Something broke in the heat exchanger or a circuit fried or who knows what? I'm not a dryer technician. Since it's under warranty we called Samsung to get a service technician out to...
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1.0
I didn't like
  • No support available in my area
  • Customer service representative hard to understand
  • Customer service representative not helpful
#730964
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I purchased a Samsung S5 in mid June it worked great for about 2 months. Then I started experiencing problems with the phone - it would freeze up, it would not turn on. I called Samsung US ..the girl was pleasant sent me an email w/ the shipping label. I mailed in the...
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I didn't like
  • Lack of results
#712232
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Samsung Washer Issues and Repair Issues Bought washer-WF56H9100AG serial OBF15AEF701575V October 22, 2014. Received delivered washer from Fischer's on 6 Nov 2014. Nov 6 Door would not latch--latch was broke. Replaced $65 for part expedited and installed. Nov 7 Washer...
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1.3
I didn't like
  • Scheduling
  • No samsumg assistance in warrentee repair process
  • Parts being ordered more than 2 times for same repair
#709858
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Just a warning to anyone looking to purchase a Samsung product. Warranty repairs can only be completed through a Samsung Authorized Service Center, and Samsung takes no responsibility for these "Authorized" Service Centers. Three Samsung employees (a Customer Service...
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#697565
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MY HUSBAND IS RETIRED AND I AM ON DISABILITY FROM HAVING MY TAILBONE REMOVED AS A TUMOR WAS FOUND; WHICHNOW FORCES ME TO LAY DOWN THE MAJORITY OF MY DAY. IN FEB OF 2014 WE PURCHASED A 60 '' LED SLIM TV, AND FOR THE LAST FEW MONTHS HAVE NOTICED A BLACK SPOT ON THE...
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Anonymous
Meka

I have a '60 Samsung TV and white dots has taken over the screen. Can I get it repaired by someone cause I haven't had it long!

Swanton, Ohio
I didn't like
  • That the do not fix the problem
#694106
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We recently used Samsungs repair service to repair our ice maker refrigerator. They did a great job on our ice maker repair. We have been having trouble with it making ice. They set up a appointment for us and showed up on time which is great because we weren't left...
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4.8
I liked
  • Service
#676861
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called Samsung, hours and hours and hours, wrong parts, tv repair people would not come to do repair under warranty because Samsung would not pay them. store advised me to buy Samsung to begin with, I did, what a mistake, from crappy customer ser ice, rude people and...
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1.1
I didn't like
  • Every single aspect
#665423
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Samsung Repair Center - Electric Stove Review from Nashua, New Hampshire

Samsung Repair Center - Electric Stove Review from Nashua, New Hampshire
Samsung electric stove glass top...explode! Only 2 1/2 years old....Samsung only offer paid for parts..I have to pay repair...never again SAMSUNG SUCKS!
1.0
Details
Customer service
Diversity of Products or Services
Warranty
#649605
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After purchasing a kitchen full of Samsung appliances, They failed to stand by a dishwasher that lasted only one year. they said they would honor the warranty and were very pleasant but after sending a repairman 4 times and it still leaked during the dry cycle they...
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#598711
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We spent over $800 purchasing this item less than four months ago. While using the product, it will just turn off for no reason, and often times not turn on again. (It is at a full charge.) We have sent the tablet back to Samsung twice for repairs, and both times...
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3.0
I didn't like
  • That the do not fix the problem
  • Not helpful
  • Lack of results
#578176
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