Updates to the review posted by author:
Original review:
I got rid off the "wall mounted blu-ray" they sent me. I could not use this in my system if I tried. Thanks for NOTHING and trying to pul a fast one on me, we will give you this model then as it about to ship, "we do not carry that model anymore". NEVER AGAIN!!!
Mar 7, 4:31 PM
Samsung is being too many things to too many people. I HAD a great DVD player but was rendered useless after the automatic firmware update. That was a week before Thanksgiving. The BDP-3600 was an odd shaped player in a high gloss black finish. No complaints and loved the fact I could scream Netflix thru it. THEN firmware update they knew was corrupted was sent out and locked up the player. This was the 4th product from Samsung that was less than 3 years old that needed to be fixed. The HD computer monitors (I was thinking just used them to much) a 42" lcd, power supply went out and then it would not recognize the HDMI inputs. Now, the Blu-ray which was barely a year old and dead". So I send it in (DVD the rest I tossed) and within a week the send me a scuffed up refurb that did not work/. Sent it back and have been getting the run-a-round ever since?. They tell me they can not fix it but need to know what I want:. I want a Blu-ray player that works and not a refurb! They do not call you back, give you bogus extensions and really just understaffed'. I would HIGHLY recommend not buying a SamDung product unless you just like spending money every 2 years for the same thing,. Over $3000|.00 shot in on year on their crappy products|. Not happy!!! 128f0c0
 Comments (4) |
| 1. Written by larry on June 11, 2011 from los angeles, california, US i have purchased 3 samsung htz dvd surround sound systems all three of them have had the same problemsjust after warranty was up,one was repaired during warranty and several months later same problem,just got off the phone with samsung and spoke to someone i could not understand and it took over an hour for her to tell me it was out of warranty-from now on no more samdung-big mistake for samsung for all i have purchased for the lat 10 years was samsung-no more |
| 2. Written by Bertitchy on March 7, 2011 from herndon, virginia, US Promises, promises and I have finally had to just dump everything from SUMDUNG. First we are going to give this model, which was about $200 cheaper than what I bought just a year ago. Samsung claims to depreciate 30% per year 30%! I will never buy another one of their products ever again. Good luck to the guy he bought the blu-ray on Amazon. I could not even get half of what the model "sells" for, that should tell you the quality of their products. |
3. Written by seayamaria on January 16, 2011 from portsmouth, rhode island, US My relatives thought Samsung a great name, so spent over $1000 on large screen TV...within warranty, the bulb burned out and needed to be replaced; then that bulb burned out also--so that too was replaced-and now has burned out! Hello? The bulbs cost something like $200 each, so at this point, had history been envisioned, a new TV (different brand) would have been purchased. |
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